You could write off debt you can't afford
Depending on your circumstances, some of what you owe could be legally written off — leaving you with a payment that actually works for you.
Ask · Hannah
Worried about debt? Let's talk it through.
Hi, I'm Hannah. Depending on your situation, you could write off debt you can't afford, lower your monthly payments, and stop creditors contacting you — all with friendly, judgement-free help in plain English.
- UK-based
- Free & confidential chat
Some solutions may not be suitable in all circumstances. Fees may apply. Your credit rating may be affected.
Debt counselling, debt adjustment, and credit information services are available at no cost. You can find out more by contacting MoneyHelper.
How Hannah helps
Here's what could change — starting today.
Everyone's situation is different. Tell Hannah yours and she'll show you what's genuinely possible — in plain English, with no pressure.
You could reduce your monthly payments
Hannah could help bring everything into one lower, more manageable amount that fits your real budget — not theirs.
You could stop creditors contacting you
Once a plan is in place, the awkward calls and letters could stop. No more dreading the post.
You could get on top of interest and charges
Interest and fees could be frozen or reduced so your balance finally stops growing — and you can see a way forward.
Get StartedOr chat with Hannah on WhatsApp
Some solutions may not be suitable in all circumstances. Fees may apply. Your credit rating may be affected.
How it works
It all starts with a simple conversation.
Four gentle steps. No pressure at any point — go at your own pace.
- 01
Start a friendly chat
Say hi to Hannah by filling out our short form or contacting us on WhatsApp. No pressure — just a normal conversation, whenever you're ready.
- 02
Hannah listens
Tell her what's going on in your own words. Hannah takes the time to really understand your situation, not just your numbers.
- 03
Look at the options together
Hannah walks you through the choices that actually fit you, in plain English. No jargon, no surprises.
- 04
You choose what feels right
When you're ready — and only then — Hannah helps you take the next step. You're always in the driving seat.
Get StartedOr chat with Hannah on WhatsApp
Some solutions may not be suitable in all circumstances. Fees may apply. Your credit rating may be affected.
Why people talk to Hannah
Warm, honest, and always on your side.
No hidden fees, honest advice
You'll always know what something could cost — and what it won't — before you commit to anything.
Completely confidential
What you share with Hannah stays between you. No awkward conversations with anyone in your life.
Tailored to your situation
Hannah looks at your actual circumstances and shows you what could realistically help.
Less stress from day one
Once you've talked it through, the weight starts to lift. Most people say the hardest part is just starting.
Real, friendly UK humans
Just warm, experienced people who do this every day.
No pushy sales calls
You're never chased, pressured or sold to. You decide what happens next — and when.
Stories from people who finally felt lighter.
"I'd stopped answering my phone for months. After one chat with Hannah I finally slept through the night. It wasn't fixed overnight, but I knew I wasn't on my own with it any more."
Sarah, Leeds "I expected to feel judged. Instead Hannah just listened and walked me through what could actually help. I felt human again, not like a case number."
Marcus, Cardiff "The dread of the next letter was the worst part. Knowing someone honest was in my corner — explaining things in a way I could understand — lifted something I'd been carrying for years."
Priya, Manchester
Frequently asked
The questions most people ask first.
Get StartedOr chat with Hannah on WhatsApp
Some solutions may not be suitable in all circumstances. Fees may apply. Your credit rating may be affected.
Whenever you're ready
Ready to see what could change?
Depending on your situation, you could write off debt you can't afford, lower your monthly payments, or stop the creditor calls. One short chat, no pressure, no judgement.
Some solutions may not be suitable in all circumstances. Fees may apply. Your credit rating may be affected.